You may ask for a copy of our current Policy in any of the patient registration areas in any of our clinics and it is publicly posted in the Clinic’s Reception Areas . You can also view and print a copy of our current Policy from our website.
The RKMFC is required by law to:
As patients of RKMFC, you (or your authorized representative) have the following rights to:
The following parties share RKMFC's commitment to protect your privacy and will comply with this Policy:
Use and Disclosure of your Health Information
RKMFC uses and discloses your health information in the following ways:
Your health information is used to provide you with medical treatment or services. We may use and share health information about you with physicians, residents, nurses, technicians, medical students, or other RKMFC personnel involved in your care. Different departments of the Clinic and Garrod Inc. and other service providers may also share health information about you to coordinate the services you need, such as pharmacy, laboratory and other diagnostic examinations. We may also disclose your health information to providers not affiliated with the Clinic to facilitate care or treatment they provide you. In addition, we may provide access to your health information to affiliated entities and locations, such as affiliated provider groups for care coordination purposes.
Electronic exchange of health information helps ensure better care and coordination of care. The RKMFC participates in health information exchange(s) that allow outside providers who need information to treat you to access your health information through a secure health information exchange
We may use and disclose your personal and health information to confirm, to bill and receive payment for health care services that we or others provide to you. This includes uses and disclosures to submit health information and receive payment from Philhealth, your health insurer, HMO, or other party that pays for some or all of your health care (payor) or to verify that your payor will pay for your health care. We may also tell your payor about a treatment you are going to receive to determine whether your payor will cover the treatment. For certain services, if your permission is needed to release health information to obtain payment, you will be asked for permission.
We may use and disclose health information for health care operations. This includes functions necessary to run RKMFC or assure that all patients receive quality care. We may also share your information with affiliated health care providers so that they may jointly perform certain business operations along with RKMFC. We may combine health information about many of our patients to improve on the services being offered, to determine what services are no longer needed and to assess whether certain treatments are effective. We may share information with doctors, nurses, technicians, and other personnel for quality assurance and educational / research purposes. We may also compare the health information we have with information from other hospitals to see where we can improve the care and services we offer.
The Hospital contracts with outside entities that perform business services for us, such as the government entities, billing companies, HMOs, management consultants, quality assurance reviewers, accountants or attorneys, insurance companies and companies requiring Pre-
employment Check Ups and/or Annual Physical Examinations to applicants and/or employees. In certain circumstances, we may need to share your health information with a business associate so it can perform a service on our behalf. We will have a written contract in place with the business associate requiring protection of the privacy and security of your health information.
We may use and disclose health information to contact you as a reminder that you have an appointment for care at the Clinic. We will communicate with you using the information (such as telephone number and email address) that you provide. Unless you notify us to the contrary, we may use the contact information you provide to communicate general information about your care such as appointment location, department, date and time, and satisfaction surveys.
We may use and disclose health information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.
We may use and disclose health information to tell you about health-related benefits or services that may be of interest to you.
We may release health information about you to a family member who is involved in your medical care. We may also give information to someone who helps pay for your care. This does not apply to patients receiving treatment for certain conditions, such as substance/alcohol abuse.
As part of a network of healthcare establishments like clinics, pharmacies, etc., which act as training facilities for medical residents, interns, clerks and students may use and access your health information. We will have a written contract in place with RKMFC and schools requiring protection of the privacy and security of your health information.
Being a training ground for future doctor specialists, RKMFC and Garrod Inc. has an active research program. We generally ask for your written authorization before using your health information or sharing it with others to conduct research. Under limited circumstances, we may use and disclose your health information without your authorization. In most of these latter situations, we will anonymize data so that no patient is individually identifiable. We will obtain approval through an independent review process to ensure that research conducted without your authorization poses minimal risk to your privacy.
We may use and disclose certain information about you when necessary to prevent a serious threat to your health and safety or the health and safety of others. However, any such disclosure will only be to someone able to prevent or respond to the threat, such as law enforcement, or a potential victim.
RKMFC does not require prior consent or authorization in the disclosure of your health information in the following instances:
We may disclose your information to the Department of Health and other appropriate government entities for activities authorized by law such as audits, investigations, inspections, and licensure.
To ensure the quality of care you receive while seeking treatment at RKMFC, we may access and disclose your health information if you have concerns or complaints regarding your medical management. We may also access and disclose your health information if you bring a lawsuit against RKMFC.
If you are involved in a lawsuit, we may disclose health information about you in response to a court or administrative order or in response to a subpoena, legally enforceable discovery request, or other lawful process by someone else involved in the dispute.
We may also use or disclose health information about you when required to do so by laws not specifically mentioned in this Policy.
Changes to this Policy
RKMFC reserves the right to change our privacy practices and update this Policy accordingly. We reserve the right to make the revised or changed Policy effective for health information we already have about you as well as any information we receive in the future.
The confidentiality of your health information is a significant part of the care we provide to you. If you have questions about this Policy or our privacy practices, or if you believe that your privacy rights have been violated, you may file a written complaint with our Data Privacy Office via:
Telephone Number: 0917 149 8277